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The Resilience Megatrend: Preparing Personal Skills for the Future

Steinbeis Transfer Institute Offers Training to Become Resilience Trainers

Increasing workloads and accelerating processes are leading to more and more people suffering occupational burnout and feeling stressed. The world has become more volatile, insecure, complex, and ambiguous. People (as well as organizations) react to this by feeling stressed. But what can people do if their instincts only give them the three F options: fight, flight, or freeze? People need to be equipped with the right skills to react to stress and a crisis. They have to learn from personal setbacks. They need what’s now called resilience. There are more and more courses on the continuing professional development market offering resilience training, and demand among companies is also rising. The competence institute unisono, a Steinbeis Transfer Institute at Steinbeis University Berlin, has responded to this demand and now offers a certification course to become a Resilience Trainer (SHB).

People deemed more resilient are more adaptable to challenging situations, they adjust more quickly to change, and they’re more likely to take control. Resilient workers know how to control their emotions and they come through a crisis feeling healthier and even stronger. When resilience is used to describe people or organizations, it refers to the development, application, and ability to access certain skills – the things people need to deal more effectively and more quickly with setbacks, accidents, stress factors, and fate. They may also come out stronger in physical terms.

Everybody has a certain degree of resilience – some more, some less. The question is, do they have the right level of resilience to deal with the challenges they face at work or at home. Not only does it make sense to bolster your personal resilience, it helps if you are aware of the things that stress you and the techniques you use to recharge your batteries.

Resilience trainers come equipped with the right skills to plan, offer, market, and run resilience courses matched to the individual client. One tool for coaches to train people at companies is called Resilienz-Lotsen (SMA)® (“resilience pilots”). This can help resilience become a fixed part of the organization. The training covers two modules, each lasting four days. In the first module, participants get to know resilience basics and acquire a fundamental understanding of resilience itself, stress, and occupational burnout. This is underscored by insights from specialists on the topic of resilience – through training, consultation, and coaching. The other days of the course look at the special nature of adult training in terms of teaching and learning methods, plus the fundamental factors that are important for resilience training to be a success. The aim is to show people how to run their own resilience courses and allow participants to become familiar with training techniques. The Resilienz-Lotsen (SMA)® training concept has received official recognition for its levels of innovation and quality; the German Association for Coaching and Training (dvct) certified the course as a “Qualified Product 2017” – one of the most important endorsements in the German training industry.

Over 50 resilience trainers have already received training. When asked what convinced her that the course was right for her, Dr. Angela Daalmann (LSB Lower Saxony) said: “Becoming a resilience trainer has taken me into an area that’s more important than it’s ever been, and it’s a good complement and enrichment for the field I work in. I particularly like the emphasis the training placed on actual business practice.” The Steinbeis experts are also noticing how much interest there is in resilience topics by the breadth of topics covered by the transfer projects worked on for the Steinbeis University Berlin certificate. Resilience is pointing the way forward as a concept and megatrend in the fields of communication, leadership, professional sport, consulting, and schools – to name just a few. People on the course take examples from their own work and link this directly to the content of their resilience training modules.

The course is mainly being taken by consultants, business coaches, and trainers, although there are also managers, students, and HR development experts. Marcus Schmidt, the owner of a firm called Fokuswechsel and a self-employed business coach, was inspired by the training: “Becoming a resilience trainer has added another product to my portfolio and it won’t be difficult for me to integrate this material into my coaching. There’s more and more demand for resilience, especially in business, so this training allows me to lay a sustainable foundation for further innovative courses!”


Peter Schust
Steinbeis Transfer Institute competence institute unisono (Ulm)

Sebastian Mauritz
Resilienz-Akademie (Göttingen)